Welcome! We hope to provide you with a smooth shopping experience. If you have any questions, here are some common questions and answers. If your question is not answered, please feel free to contact us.
- How do I place an order?
Browse our website and select the items you want to purchase.
Select the size, color and other options of the items and add the items to the shopping cart.
Go to the shopping cart and click the “Checkout” button.
Enter your shipping address and payment information, confirm the order and submit.
Once you complete the order, you will receive a confirmation email. - Can I modify my order?
If your order has not been processed or shipped, you can modify the order by contacting our customer service team. Please contact us as soon as possible so that the order content can be adjusted in time. - What payment methods do you accept?
We accept a variety of payment methods, including:
Credit and debit cards (such as Visa, MasterCard, American Express, etc.)
PayPal
Other electronic payment methods
- When can I receive my order?
Delivery time is usually4-10 business days, depending on your address and selected delivery method. You can check the estimated delivery time at checkout. - How do I check the status of my order?
You can check the status of your order by logging into your account. You can also check the delivery progress through the tracking link we provide. - How do I return or exchange an item?
If you are not satisfied with the item you purchased, you can request a return within 30 days of receiving the item. The item must be unused, unworn, unwashed and in its original packaging. For detailed return and exchange procedures, please refer to our Return and Refund Policy page. - Do you ship internationally?
Yes, we ship worldwide. The specific delivery time and cost will vary depending on the destination country. - How do I contact us?
You can contact us via the following methods:
Phone: 15889664591
Email: 487005503@qq.com
- What if the item is out of stock?
If the item you selected is out of stock, we will notify you as soon as possible and provide you with a replacement item or refund option. You can also choose to add the item to your cart and be notified when it is back in stock. - How do I request a return or exchange?
Please contact our customer service team by email or phone with your order number and item information, and we will guide you through the return and exchange process.